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Saturday, May 10, 2014

Help Mom with the Caravan for Mother's Day

Mother’s Day is a celebration which honors mothers all across the country. Being a mother entails many jobs. They are a teacher, homemaker, nurse, peacekeeper, bodyguard, therapist, cook, and chauffeur in addition to all other tasks that are thrown their way. Transportation is crucial to a mom and when her minivan starts to make an unusual noise, even she needs help. Take care of mom for once and capitalize on this Real Fix in order to get that minivan back on the streets.

Vehicle
2000, Dodge Caravan SE, 3.0L
 
Title
Noise Heard When Starting, Replaced Automatic Transmission Flexplate

ComplaintThe customer states an unusual noise is heard when starting the engine

Cause
Confirmed the customer’s complaint and heard a clunking noise when the engine was started. Repeatedly started the engine, used an electronic stethoscope, and isolated the noise to the transmission bell housing. Removed the transaxle and torque converter, inspected the automatic transmission flexplate, and found it was cracked between the mounting bolt holes.

Correction
Adjusted the trunk latch, performed a road test and verified the vehicle operated properly. The customer’s concern did not return.Replaced the automatic transmission flexplate and verified the vehicle operated properly. The customer’s concern did not return.

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